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What is KYC?
Know Your Customer or KYC is the process of checking clients documents to ensure they are who they say they are.
Why do we ask for a Selfie?
The selfie requirement ensures the person providing the documents is the same person in the documents. We ask all payee's undergoing KYC to provide a selfie when reviewing their account and will not validate until we have received this document.
Please note:
For selfie’s: showing your full face, and you holding the Identification document - note, this is not a substitute for supplying a scan / photo of the original document.
What Documents do I need to provide?
Please ensure the following when sending your documents:
We Require:
A high-quality photo or scan of the original, physical document, ensuring that the image is in focus, no external light impacts quality and that all watermarks, imprints, features and color are clearly visible. Do not Crop the images of your ID document - the corners and edges must be clearly visible. Ensure you do not deprecate any aspect of the image, otherwise will not proceed with your verification. Do not send an expired document
Individuals:
If you are an Individual taking the tax interview:
As per the notification, we require the following:
ONE of the following:
1. International Passport
2. Driver's License
3. Government issued Identification documentation issued either by a Federal, State / Provisional Government Authority.
Note, if you are providing one of the following government ID’s:
• Citizen Card
• Government Health Cards
• Military ID's
• Post office card
•. Paper Documents
then you must provide a second form of photo identification to be validated
AND
we require all payees to provide a selfie of themselves holding the same document they are providing. Please remove all hats, glasses, and other facial obstructions to get through the process as fast as possible
Entities:
OR if taking the tax interview as an Entity:
As per the notification, we require the following:
•. Companies - Certificate of Incorporation or Registration details from Governing Authority which provides a summary of the company registration, registered address and or members.
Please Note: For all companies registered greater than 12mths, also provide a Certificate of Good Standing. A Certificate of Good Standing should be attainable through your country’s registrar or equivalent. This document serves as proof that your company is still operating and in good standing with the regulating body for the current year.
Screenshots of business portals are not acceptable.
•. Partnerships – Partnership Agreement and registration with local authority. Document providing Name, Address and list of partner(s)
•. Trusts – Document providing Name, Address and list of beneficial owner(s)